For individual owners
Your unit's charges, payments and balances, on any device
Read what your unit was charged, how it was calculated, which payments were applied, and where the reserve fund stands.
Owners see only their own units' charges, statements and documents — every portal query is filtered by the owner's identity
In practice
What changes, in practice
Across Europe an owner receives a statement and, often, little else. In the Domera owner portal you sign in and see each of your units: the statement PDF for every period, the common and reserve balances, the payments applied, the building's documents, its compliance status and the meetings. The portal is read-only for finances and shows nothing about other units. In Cyprus, for example, you read the κοινόχρηστα for each month with the reserve fund levy beside them.
Pain points addressed
- A balance figure with no statement behind it
- Not knowing whether last month's transfer was applied
- No view of the reserve fund you contribute to
- Statements posted to an address you left months ago
Core capabilities
- Statement PDF per period, common and reserve funds separated
- Payments applied to your unit, with date and amount
- Building documents, compliance status and meeting notices
- Maintenance requests raised and followed in the portal
Expected outcomes
- The statement behind every balance
- Common and reserve positions side by side
- A notification when a statement is published or a payment recorded
- Access from any browser, in any country
In the product
What owners see in Domera
Why do owners see so little of their own building's finances?
Because the statement is often the only document that leaves the office. Across Europe owners typically have a right to inspect the accounts — in Cyprus under Cap. 224, in Germany through the annual Jahresabrechnung — yet in practice a statement PDF is all that arrives. The portal shows the same ledger the manager works from, filtered to your units: every charge line, every payment applied, both fund balances.
What can you see in the owner portal?
After signing in — with your email and password, or with Google — you see each unit you hold: the current common and reserve balances, the latest statement and every earlier one as PDF, the payments recorded against the unit, the building's documents, its compliance status and upcoming meetings. Units in several buildings sit under one account. Finances are read-only, and maintenance requests can be raised and followed.
What if you live abroad?
The portal is a website, not an app, so it works in any browser in any country. When a statement is published or a payment recorded you are notified in the portal inbox or, without an account, by email. Many buildings in Paphos and Limassol have owners who spend most of the year elsewhere; they read the same figures as the owner next door.
How do you know the figures are right?
Every allocation is computed in cents and sums to the invoice. Every posted payment carries its date and allocation and cannot be silently rewritten — a database trigger blocks it, and an audit entry records any change. Statements come from the same records, so the balance on your screen and your manager's is one figure. In Cyprus, the clearance certificate is built from the last finalised statement.
Validation
Why owners choose Domera
- 01
Owners see only their own units' charges, statements and documents — every portal query is filtered by the owner's identity
- 02
Common fund and reserve fund balances are stored and shown separately on every statement
- 03
A payment reminder states the amount and the statement it comes from, so the reminder and the portal agree
Next step
Recommended features
Owner portal transparency
Owners sign in and read their own units' statements, balances, payments, documents, compliance status and meetings.
Statement generation & delivery
Generate owner statements per unit and period, with every charge line, the payments applied and closing balances for both funds.
Reserve fund management
Levy reserve fund contributions per building and record reserve-funded works apart from common expenses.
Ownership transfer controls
Transfer a unit only once the departing owner's common and reserve balances are settled, then issue the clearance certificate.
FAQ
Frequently asked questions
- How do I access the owner portal?
- Your management company or building committee invites you by email. Set a password from the invitation (or use "Forgot password" on the sign-in page), or sign in with Google. There is no app to install; any browser works.
- Can I see both common and reserve fund charges?
- Yes. Each statement shows the common fund and the reserve fund separately — opening balance, charges or levies, payments, closing balance — and the portal shows both current balances for each of your units.
- Is my data safe?
- Each company's data is isolated by row-level security, and every portal query is filtered to the units you hold, so you cannot see another owner's charges and no owner can see yours. Finances are read-only in the portal. Sign-in is protected by Cloudflare Turnstile, and data is hosted in the European Union.
Start with one building
Ready to put the building's books in order?
Start the 14-day trial, add the first building and run one month through it. Import the owners, post the invoices, issue the statements.
- 14-day free trial
- No credit card required
- Cancel any time