Owners read their own ledger
Owners sign in and read their own units' statements, balances, payments, documents, compliance status and meetings.
Outcome
Every portal query is scoped to the units the owner holds, so no owner can read another unit's charges, payments or documents.
In practice
What managers and committees tell us it changes in the monthly routine.
Common and reserve balances per unit, with opening, payments and closing
Statements down to the line, with the invoice behind each charge where shared
Read-only: owners read, managers record
Sign in with email and password or Google; the invitation comes from the management company
Common and reserve balances shown separately, with the statement PDF behind each period
Units in several buildings under one account
Read-only for finances; owners raise and follow maintenance requests
How it works
Owners sign in with email and password or Google and see their own units: the balance on the common fund and the reserve fund, every statement with its lines, every payment recorded, and the documents you have shared. Read-only by design. An owner with units in two buildings sees both from one sign-in. Owners can also report a maintenance issue, which becomes a task for the manager.
Sign in and the first thing on screen is the answer: 'You're all caught up' with the credit, or the amount due. Below it, each unit you own, its building and its ownership share. The balance is the same figure the manager sees — read from the same statements and payments, not copied. Across Europe owners ask the same three questions; the portal answers them before the phone call.
Open the May statement: three common expense lines — electricity €65.30 at 16.66 % = €10.88, management fee €120.00 at 16.67 % = €20.00, energy €121.00 at 16.67 % = €20.17 — total €51.05. Opening €0.00, closing −€51.05. Where the manager has shared the invoice, it sits behind the line. The reserve fund has its own section with its own opening and closing.
Owners are not company members. The portal resolves who you are by matching your account to the owner records, then reads only the units you hold today. You cannot see another owner's balance or a unit you have sold; you cannot change a figure. Managers record, owners read. Tenants, where recorded, see their own unit. Document sharing is per file — the 'shared with owners' switch on each document.
Choose 'Report issue' in the portal and describe the fault. A maintenance request is created and opens a task for the building's manager, who is notified. The owner sees the request's status as it changes. The same portal carries the building's compliance register in read-only form, so the owner can check when the lift was last inspected before reporting.
In the product
Interface shown is from an earlier version
Owner statement on a phone: common expense lines with invoice total, share percentage and charge, a bank transfer credit, opening, payments and closing, and a separate reserve fund section
Related
Ask about any building, owner or balance in plain language; the Domera assistant answers from your company's own records.
Learn moreAllocate every common expense by ownership share, floor area, equal parts, floor level, lift share or a custom rule.
Learn moreGenerate owner statements per unit and period, with every charge line, the payments applied and closing balances for both funds.
Learn moreStart with one building
Start the 14-day trial, add the first building and run one month through it. Import the owners, post the invoices, issue the statements.