Owners and managers told when it matters, where they are
Notify owners, managers and teams through the in-app inbox and by email: statements, payments, reminders, tasks, compliance and announcements.
Interface shown is from an earlier version
Outcome
A payment reminder states the amount due and the statement it comes from, so the reminder and the owner's portal show the same figure.
In practice
What managers and committees tell us it changes in the monthly routine.
In-app inbox in dashboard and owner portal, plus email
Weekly payment reminders naming the amount due; daily task and compliance reminders
Summary emails for owners who have not signed up
Inbox in the dashboard and in the owner portal
Email for owners who have not set up a portal account
Scheduled payment reminders, task alerts and compliance due dates
Announcements per building, limited to the buildings the sender manages
How it works
Statements finalised, payments recorded, maintenance updates, task assignments and comments, announcements, compliance due dates and payment reminders arrive as in-app notifications in the dashboard and the owner portal and as email, through Novu. Owners without an account receive a summary email with the figures and an invitation. Scheduled jobs send payment reminders on Mondays at 08:00 and task reminders daily at 07:00.
Statement finalised (period and amount due). Payment recorded (amount and unit). Maintenance request updated. Task assigned, claimed, commented, changed status, overdue. Announcement published. Compliance item due. Payment reminder. Smart alert triggered by a rule you set. Each has a Novu workflow; each names the building and links to the screen where the item lives.
'Payment reminder: €40.33 due. You have an outstanding balance of €40.33 for GLCL Global Towers. Open your statement to review the details.' The figure is the amount billed on the latest finalised statement less payments received against it; owners with no balance receive nothing. Reminders run on Mondays at 08:00; the email states the amount and links to the portal — documents are never attached.
They still receive email. When a statement is finalised or a payment is recorded for their unit, a summary email states unit, period, amount and balance, and links to the portal to create an account. An owner listed twice on a unit is mailed once. Nothing is attached, so a forwarded email reveals no document. Once they sign up, the same events appear in their in-app inbox.
Events are automatic; announcements are yours. The announcement wizard picks buildings — all sixteen or a few — then the message, then a review; owners of those buildings are notified in-app and by email. Reminders — personal or smart — add rules: no expense this month, balance above €500.00, budget exceeded, contract expiring. Each rule can be paused. The in-app inbox keeps the history.
In the product
Interface shown is from an earlier version
New announcement dialog, step 1 of 3, choosing the buildings to send to — 'all buildings' or a searchable list
Related
Ask about any building, owner or balance in plain language; the Domera assistant answers from your company's own records.
Learn moreAllocate every common expense by ownership share, floor area, equal parts, floor level, lift share or a custom rule.
Learn moreOwners sign in and read their own units' statements, balances, payments, documents, compliance status and meetings.
Learn moreStart with one building
Start the 14-day trial, add the first building and run one month through it. Import the owners, post the invoices, issue the statements.