Notifications & Alerts
Keep owners, managers, and teams informed with multi-channel notifications — in-app inbox, email alerts, automated payment reminders, and announcement broadcasts.
Building operations generate dozens of events that owners and managers need to know about — new statements, recorded payments, maintenance updates, overdue balances, and team announcements. Without a structured notification system, updates are lost in inboxes, owners miss important deadlines, and managers spend hours manually following up by phone. Domera delivers notifications through multiple channels: an in-app notification inbox in both the management dashboard and the owner portal, email alerts for critical events, and automated cron-based reminders for overdue payments and stale tasks. Even owners who have not yet created an account receive a branded email teaser encouraging them to sign up — so no owner is left in the dark.
Reduce missed updates and manual follow-up with automated, targeted communication across your entire portfolio.
The Communication Gap in Property Management
Owners expect to know when a statement is ready, when their payment has been recorded, or when a maintenance request changes status. In most management workflows, this communication is manual — someone has to remember to send an email, draft it, and track whether the owner acknowledged it. As portfolio size grows, this manual process becomes unsustainable. Important updates are delayed or forgotten, owners call the office for status checks, and managers lose time to communication overhead instead of operational work. Domera's notification system closes this gap by automating the entire communication lifecycle.
Multi-Channel Delivery
Domera sends notifications through two complementary channels: an in-app notification inbox and direct email. The in-app inbox is embedded in both the management dashboard and the owner portal, giving each audience a persistent, scrollable feed of their relevant updates. Email alerts ensure that time-sensitive notifications — like new statements or payment confirmations — reach owners even when they are not logged in. Both channels are coordinated so owners see the same information regardless of how they access it.
Automated Reminders and Escalation
Beyond event-driven notifications, Domera runs scheduled jobs that proactively remind owners about overdue payments and alert managers about stale tasks. Payment reminders run weekly, targeting owners with outstanding balances on their latest finalized statement. Task reminders flag overdue maintenance work so nothing slips through the cracks. These automated workflows replace the manual spreadsheets and calendar reminders that most teams use to track follow-ups.
Reaching Unregistered Owners
Not every owner creates a Domera account immediately — but they still need to know when their building posts an important update. Domera's email fallback sends a branded teaser email to unregistered owners whenever an event affects them: a new statement, a payment confirmation, a maintenance update, or a building announcement. The email includes a one-click link to create their account, pre-filled with their email address. This bridges the gap between owner onboarding and operational communication, ensuring that no owner misses critical financial information just because they have not signed up yet.
Why Teams Use This Feature
Eliminates manual follow-up for routine updates
Reaches owners who have not yet registered via email fallback
Centralizes all notifications in a persistent in-app inbox
In-app notification inbox for dashboard and owner portal
Automated payment reminders and task alerts
Email fallback for owners without accounts
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